About this programme
Created for retail decision-makers, this high-impact session walks through rapid store diagnostic techniques to uncover hidden operational friction. Executives learn how a 60-minute floor walk can reveal profit leaks, layout flaws, and visual compliance gaps.
What participants will gain
- Learn a structured 60-minute diagnostic audit to evaluate retail floor performance.
- Spot hidden operational gaps in visual merchandising, layout, and service delivery.
How it's delivered
Interactive and hands-on: discussion, simulations and practical exercises rather than passive lectures, in English or Bahasa Melayu. The programme can be tailored with examples from your industry.